Frequently asked questions
Quick answers on discretion, crypto payments, shipping and returns.
Is my order discreet?+
Yes. Every order ships in plain, unbranded packaging with a neutral sender name. Nothing on the outside references the product or our store.
How does crypto checkout work?+
At checkout you choose a cryptocurrency and are shown a wallet address and amount. Once your payment is confirmed on the blockchain, your order is processed. We never see or store any card or bank details.
Which cryptocurrencies do you accept?+
Bitcoin, Ethereum, USDT, USDC, Litecoin, Monero, Dogecoin and 350+ others via our payment processor.
Will this appear on my bank statement?+
No. Because payment is made in cryptocurrency, there is no card or bank transaction tied to your purchase.
How long does shipping take?+
Orders are dispatched within 1–2 business days. Delivery typically takes 3–7 days in North America, 5–10 days in Europe, and 7–18 days for the rest of the world.
Can I return an item?+
Unopened items can be returned within 30 days. For hygiene reasons, opened intimate items can only be returned if faulty. See our returns policy for details.
Are your products body-safe?+
We list body-safe materials and authentic products from established brands. Material details are shown on each product page where available.
Do I need to be 18+?+
Yes. This store sells adult products and is strictly for customers aged 18 or older (or the age of majority in your jurisdiction).
Still need help? Visit our contact page.